Coaching Skills

Aim
To enable managers to become effective work-based coaches.

Objectives
By the end of the course you will be able to:

Define coaching and distinguish coaching from mentoring, buddying and training
List the benefits of coaching
State the four levels of competence and identify the differing actions required of acoach at each stage
Support the coachee to learn and develop through the use of Kolb’s LearningCycle
Explain the different roles a coach needs to take at different times
Listen and question effectively during coaching
Use the STEER and GROW coaching models
Deliver a one-to-one coaching session

Approach
Participants will practice the skills of coaching and take part in triads to practice coaching.

For further information, please contact our lead person for Communication & Work Management Liz Burgess: